1. Get in Touch
We’re here to help you with any questions about mobile plans, networks, or our phone-based guidance service.
Whether you need help understanding your options or want to speak to an advisor, you can contact us using the details below.
📞 Phone
Call us: (800) 998-9856
Our phone lines are open:
Monday to Friday, 9am – 6pm (UK time)
Email us: compare@comobnet.com
We aim to respond to all emails within 2 business days.
📍 Postal Address
Comobnet
764 Queen Street
Leeds, LS00 3SC
United Kingdom
2. Business Hours
- Monday: 9am – 6pm
- Tuesday: 9am – 6pm
- Wednesday: 9am – 6pm
- Thursday: 9am – 6pm
- Friday: 9am – 6pm
- Saturday: Closed
- Sunday: Closed
We are closed on UK public holidays.
3. When to Call Us
You can call us if you:
- Want guidance on choosing a mobile plan
- Need help understanding different network options
- Are unsure which plan suits your usage
- Want general advice about SIM or contract options
4. When Not to Call Us
Please contact your provider directly for:
- Billing issues with your current network
- Technical faults with your phone or SIM
- Network outages or service interruptions
- Complaints about an existing mobile contract
We provide guidance only, not network support.
5. When to Email Us
Email us if you:
- Have a general enquiry about our service
- Need help with privacy or data requests
- Want to submit feedback or suggestions
- Have a complaint (please include “Complaint” in the subject line)
- Have a business or partnership enquiry
6. Company Information
Business name: Comobnet
Email: compare@comobnet.com
Phone: (800) 998-9856
Website: www.comobnet.com
Address: 764 Queen Street, Leeds, LS00 3SC
7. Media & Partnerships
For media, partnerships, or collaboration requests, please email:
📧 compare@comobnet.com
Please include “Partnership Enquiry” in the subject line.
We aim to respond within 5 business days.
8. Feedback
We welcome feedback to improve our service.
📧 Email: compare@comobnet.com
Subject line: “Feedback”
9. Website Issues
If you notice any technical issues or incorrect information on our website, please contact us with:
- Page URL
- Description of the issue
📧 compare@comobnet.com
Subject line: “Website Issue”
10. Data Requests
To exercise your data rights (access, correction, or deletion), please contact:
📧 compare@comobnet.com
Subject line: “Data Request”
For more information, see our Privacy Policy.
11. Office Information
Comobnet is a UK-based service with a remote team.
We do not operate a public office and do not offer walk-in appointments.
12. Call Recording
Calls may be recorded for training and quality purposes.
You will be informed at the start of the call if recording is active.
You may request that your call is not recorded.
13. Respectful Communication
We aim to provide a safe and respectful service for both users and staff.
We do not tolerate:
- Abusive or threatening behaviour
- Harassment or discrimination
- Repeated disruptive communication
We reserve the right to end communication where necessary to protect staff and service quality.
14. Response Times
- Phone: Immediate (during working hours)
- Email: Within 2 business days
- Post: Within 5 business days
- Data requests: Within 30 days (as required by law)